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Flowers By Donna Policies

Privacy Notice

This privacy notice discloses the privacy practices for www.flowersbydonna.com. Our privacy notice applies solely to information collected by this web site. We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Necessary measures have been taken to protect the confidentiality of the personal information you provide. We will not release any details that you provide us with to any other businesses or individuals other than to arrange payment through our bank.

Security Information

All orders are transmitted using our 128 bit SECURE CERTIFICATE, protecting you by encrypting all sensitive order details. You can tell when you're in a secure environment by the following signs: One, the URL to the left of the colon changes from "http" to "https" to symbolize that this site is using SSL technology. Two, all SSL capable browsers display a symbol (usually a complete Key or Closed Lock) when operating in a secure environment. For additional security, we process your payment and order information on machines that are not connected to the Internet.

Substitution Policy

We take great pride in our work. Every effort is made to fill your order as close as possible to the pictures provided. In the event that certain pictured items are not available, a like substitution will be made. This substitution will have the same overall look of the item that you select. It will also have the same value as the item you select.

Product Quality Guarantee

We guarantee all merchandise to be free of defects in materials and workmanship upon delivery. If you experience any problems with the quality of our products, please contact us via phone and we will be happy to serve you. We take pride in our work.

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